About us

Welcome to YokoMarket, a Japanese Shopping Service.
We have opened our online shop after market research that we have done indicates that there is a strong interest in buying Japanese products in many foreign countries. To develop this interest and to assist interested buyers, we have created an online shop that embraces all possible features that will make shopping a convenient and pleasurable affair:

Lowest Service Fee
When you have us making your purchases, you will find that our fees are unbeatable. For each item we charge only 300 Yen or US$3. 

A reliable service
We service your enquiries promptly, ensure proper packing and delivery and clearly show how all expenditures are made.

We can help you with your shopping
You may know exactly what you want but have difficulty finding it. We can assist you in finding the right item.

Proper Packing
We make sure that your purchase is properly packed for shipping.

Efficient, track-able shipping 
We can ship to any country. There are a variety of shipping companies that we use. Your package will arrive safely and can be tracked. For some services like SAL. EMS and regular airmail, insurance is offered.
The Advantages of Yoko 

We make things simple!

One shopping cart
YokoMarket deals with all Japanese online outlets and auctions. We trade with the most popular Japanese online shopping websites like Rakuten, Amazon and Yahoo! Auctions. In fact, if you supply us with a product URL, you can shop at any Japanese outlet!

Real-time bidding on Yahoo
Using YokoMarket, you can enjoy real-time bidding at Yahoo! Auctions, the largest of Japanese online auctions.

We help you find items
We provide you with the ability to search using the English language. However, sometimes you may want to know about the Japanese name for an item. Don't despair! We will help you!

Completion of Documentation
At no cost to you, we complete all shipping declarations and documentation.

Free temporary storage
Your merchandise can stay in our warehouse free of charge for up to 45 days. You can also decide when and where to ship your items.

Cut your Costs with us

Flat service fee.
We charge only 300 Yen or US$3 per item of the same type that you purchase. For example, if you buy 2 hats that are the same, our service fee will still be 300 Yen, but if you buy 2 different hats, we will charge you a service fee for each of them, or 600 Yen.

Packing and repacking
We will always make sure that your goods are well packed. At times, you may purchase from more than one shop and in this case we will repack your goods so that you save on shipping costs. This is included in your service fee.

Free shipping insurance
If you ship with SAL, Avia or EMS, we will pay for your shipping insurance. For courier services such as DHL, FedEx or other shipping methods, we will charge separately for the optional insurance fee.

Flexible shipping methods
EMS, Japan, does not ship to some countries. Hence, we have several shipping options that ensure the safe delivery of your goods to any address in the world.

Pay in the currency of your choice
All goods at YokoMarket are calculated in Japanese Yen. You can pay in Yen or in the currency of your choice that can be converted to Yen at your bank. 

Reputation

We have served many customers who are almost unanimously very satisfied with our services.

Safe packaging
If your products are not properly packed for international shipping when they come to us, we will do everything necessary in their repacking. This is a free service.

Customer support
Our support staff work 6 days a week help you with all of your queries.

Photographs of your purchases
Before we ship your goods to an international destination, we can take photographs of the items to prove the condition. This additional but optional service costs 500 Yen. You can select this service when placing the order.

Transparency
All prices of goods, services, shipping are clearly recorded so that you have no doubts about how your money was spent.

Privacy Policy 

What information do we collect?
When you register or order on our website, we collect information such as, e-mail address, telephone number and mailing address. We also ask for this information subscribe to our newsletter, take part in a survey or fill out a form.
If you so desire, you can browse anonymously.

How do we use your information? 

  • Your information helps us to:
  • Improve our website.
  • Make your shopping experience a personal one.
  • Improve customer service.
  • Process your orders.
  • Enter you in a contest or promotion.
  • Send you e-mails with offers from time to time.


Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, please contact us.

How do we protect your information?
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
Yes we do. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow it) that enables the sites or service provider's systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or other's rights, property, or safety. However, visitor information that does not identify you personally may be provided to other parties for marketing, advertising, or other uses.

Third party links
At times we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Since we seek to protect the integrity of our site, if you use any third party site we would be pleased to have any feedback about these sites.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Consent
By using our site, you consent to our privacy policy.




 

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